Cancellation and refunds

Cancellation and Refund Policy

Your 14-day right to cancel, and how refunds work if your scan has already started.

1. Your Right to Cancel Within 14 Days

If you live in the European Union or the United Kingdom, the law gives you 14 days to cancel your order without giving a reason. I offer the same right to every client, wherever you live. The 14 days start on the day you pay.

2. How to Cancel

Email info@bioresonancescans.com with your name, the date of your order and a sentence saying you want to cancel. You can use the model form in section 7, but you don't have to. It is enough to send your email before the 14 days end.

3. Your Refund

I refund you within 14 days of receiving your cancellation, to the same payment method you used.

4. If Your Scan Has Already Started

Your scan begins only when your intake form and photo reach me, and only if you ticked the box at checkout asking for it to start within the 14 days.

5. Other Refunds

Unsuitable photographs. If your photograph can't be used, I email you to ask for a better one before beginning your scan.

A scan that isn't possible for you. If it turns out a scan cannot be done for you, for example because of a contraindication listed on the order page, you receive a full refund.

Duplicate payments. Accidental or duplicate payments are refunded in full once verified.

Technical delivery problems. If you don't receive your completed scan because of a technical or delivery problem on our side, contact me and I will resend your materials or otherwise make it right.

6. Who You Are Dealing With

Bio-Resonance Life Flow is run by Yvette Farkas, Altos, Paraguay. Email: info@bioresonancescans.com.

7. Model Cancellation Form

If you wish, copy this text into your email:

To: Yvette Farkas, Altos, Paraguay, info@bioresonancescans.com
I cancel my order for the following service: ____________
Ordered on: ____________
Name: ____________
Date: ____________